Booking, vets and retail. One app.
Enquiries lived in a shared inbox, sales in spreadsheets, invoices in PHC and prices in PDF catalogues. Now the whole commercial operation — from the first email to the confirmed order — runs as one system.
tools unified
paper vaccine books
digital health records
THE PROBLEM
Modern petcare isn’t one business. It’s six.
Boarding, daycare, training, grooming, retail and health follow-up — each in a different tool, or on paper. Nobody held the full picture of the animal, or the customer.
1
Centralise bookings, occupancy and payments in a single dashboard,
2
Give staff location-level control without losing the global view.
3
Hand owners an area of their own — calm, clear, theirs.
4
Retire the paper vaccine book and the records lost in chat threads.
Before — the everyday mess
THE PLATFORM
Every service. One surface.
A single system connecting the whole operation — from check-in to receipt, from vaccine to subscription renewal.
Boarding
Multi-night stays, smart box assignment by size and species, check-in and check-out, multi-location.
Daycare
Daily bookings, 10/20/30-day packs, and recurring subscriptions that renew themselves.
Training
Dedicated training zones, trainer calendar, sales pipeline, and training certificates.
Grooming & retail
Walk-in point of sale and add-on services in one cart, tied to the customer account.
Payments
Stripe, MB WAY, cash, internal credits and mixed payments — with refunds and recurring billing.
Finance
Accounting, banks, expenses, Portuguese VAT (6/13/23%) and live P&L reports.
One team. One login. One view. Each worker sees their location — management sees everything.
It tells you how full you'll be — before you are.
Plan the spike. Don't react to it. Every box and every day becomes an informed decision. A live occupancy map shows where capacity is free — by location, size and species. On top of it, demand is forecast weeks ahead, so staff, pricing and availability are set before the rush, not during it.
Live occupancy heatmap, per location.
Availability that combines dates and suggests the best box.
Demand forecasting that turns history into a staffing and pricing plan.
The paper vaccine book, read in seconds.
Snap a photo. The record builds itself. The owner photographs the official caderneta and the system reads it. Vision parses the Portuguese booklet and extracts structured data — animal, microchip, vet, and every vaccine with lots, dates and expiries.
Automatic alerts for vaccines about to expire — email and in-app.
Auditable history of every change.
Staff verification with a "validated" stamp.
Multi-species ready — dogs and cats.
A document vault that reads itself.
Insurance, lab results, certificates — never lost again. Every dog has a digital dossier holding the documents that matter: vaccine book, health certificates, lab results, insurance and more. Uploads are read automatically — type and expiry pulled out — so nothing lapses unnoticed.
Categories: vaccine book, health certificate, lab results, insurance, other.
Secure storage — each owner sees only their animals.
Automatic expiry extraction and reminders.
Every dog gets an assistant of its own.
A co-pilot for the owner, between visits. Owners stop phoning to check in. They get their own area — bookings, credits, profile, notifications, and a full dossier per animal: summary, vaccines, health, documents. An assistant sits on top, drawing on the dog's profile, timeline and records to offer training and health guidance.
Customer dashboard with its own calm theme.
Shared dog access between owners — family, caretakers.
Health timeline and clinical events.
AUTOMATION
The work that needed remembering now happens on its own.
Auto activities
Check-in, check-out and payments logged without anyone touching them.
Self-billing subscriptions
They generate the bookings and charge themselves every month.
16+ transactional emails
Confirmations, reminders, expiries — queued and monitored.
